Data Protection is a matter of trust and importance to us. 1API Services Inc. and 1API GmbH (“1API”) respects the privacy of its customers and visitors of its websites ("Users") and is committed to protecting their personal information. 1API wants to ensure that the Users understand how 1API will and will not use the information they entrust to 1API.
1API encourages each User to read this Policy to understand their rights. Users should not hesitate to contact 1API for further information hereinafter at support@1API.net
When a User visits a 1API Website, a 1API Webserver collects basic User information that includes the domain of their ISP, the IP address, the browser type and version, the operating system of the computer/device, the access date/time, and the 1API Website URLs that the user visited. The data collected does not personally identify the User except to prevent fraud or abuse of the system.
1API only uses Log files for its own statistical analysis, to diagnose problems with its server and to administer its site and products. 1API reserves the right, to review the log files of any User suspected of using a 1API website illegally and/or contrary to 1API's Policies.
As part of the payment processes, Users also provide 1API with payment information that will only be used for payment and billing purposes.
When a User contacts with 1API via email or by other means of electronic communications, 1API may retain the content or information provided by the User in order to support and respond to inquiries and/or to improve 1API's services, content, products and Internet brand.
1API does not offer or allow use of its products or services to any individual under the age of 18 (“Minor”). Minors to be customers of 1API must have permission from a parent or guardian by having their parent or guardian accept the Agreements on behalf of the Minor. If a User is under 18 years of age, 1API strongly encourages the Minor to use 1API Websites only with the involvement of a parent or a guardian.
1API does not trade, rent or sell the personal information of any User to third parties or organisations.
1API uses the contact information provided by a User to establish and tailor its service for that specific User. 1API uses payment information for payment processing purposes only. It creates and maintains other information such as customer account status, choice of services, and customer logs in the normal course of providing service. Please note that 1API may use the information collected to direct notices, such as communications about purchases and changes to its terms, conditions and policies.
a. With a User's consent, 1API may provide them with general information that may be of interest to the User. The general information is provided at 1API's sole discretion and delivered through its newsletter, which may contain details about 1API's services, product offerings or other services from business affiliates, as well as, important information regarding a User's account or services. To receive the newsletter, a User needs to hold a valid and working email address. 1API may request additional confirmation from a User to ensure that the User is the registered owner of the email address.
To prevent misuse of User email addresses, Users may receive a confirmation mail containing a link to the final registration (double opt-in) of an email address with a User's 1API account. At the User's discretion, the User can unsubscribe to the Newsletter by either emailing 1API or clicking the provided unsubscribe link at the end of each newsletter version.
b. 1API may also use User data to provide the User with system information or information about new or upgraded products through the Newsletter.
Affiliates are entities controlled by 1API. Affiliates also include entities where 1API has controlling or common control. In order to provide its Services, 1API may share a User's personal information with its affiliates as reasonably necessary.
1API's trusted affiliates are responsible for processing or handling some of the information 1API receives, such as the fulfillment of domain name registrations. Those affiliates are not authorized to use such information for purposes beyond those specified by 1API and are required to preserve the confidentiality with which 1API treats such information.
1API will not associate the website data of a User with the personal data of a User stored for other purposes.
1API by agreement must abide by policies set forth by ICANN, which includes the collection of certain User data. This data includes the Registrants' full name, mailing address, phone number, email address, and where provided the facsimile number and in addition the creation and expiration date of the respective domain name registration and the name server information associated with a Registrant's domain name. 1API is obliged by ICANN to make this information available to the public via a "port 43" WHOIS and an interactive webpage. Once this information is made public, 1API has no influence on its use by third parties.
1API will only disclose personal information as stated by this policy.
a. 1API disclaims any intention to censor, edit, or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by Users or others. 1API will, however, review, delete, or block access to communications that may harm 1API, its Users or third parties. The grounds on which 1API may take such action include, but are not limited to, actual or potential violations of 1API's Agreements.
b. With Users' explicit consent 1API may share User information with selected partners/third parties to provide the Users with a better user experience, such as information about products, which might be of interest to the Users or to enable Users to take advantage of special partner programs.
c. In order to carry out several services for the Users (e.g. in the case of a credit card payment), 1API may submit personal information about them to third parties, provided that it is prerequisite to obtaining the specific service.
d. 1API may also disclose contact information with the permission of a User when gathering and posting testimonials.
e. 1API will not otherwise disclose a User's personal and account information unless it has reasons to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of 1API, its Users, or others. 1API may provide information to regulatory authorities and law enforcement officials in accordance with applicable laws or where 1API has a good faith belief that the law requires such disclosure.
f. 1API will not disclose to third parties the contents of any electronic mail or other electronic communications that it stores or transmits for its Users except where:
(a) it is a matter or public safety or policy;
(b) it is in connection with the transfer of other business assets;
(c) it is required to cooperate with orders, warrants, or other legal processes that 1API determines in its sole discretion to be valid and enforceable; and
(d) it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by 1API and appear to pertain to the commission of a crime.
1API has security measures in place to help prevent the loss, misuse and alteration of the information under its control. When a User places an order online, their information, including their credit card number, is protected using TSL encryption technology. This encrypts order data and is designed to aid in ensuring the accuracy and security of User information.
2FA is a technology that improves the security of account access by employing two methods to identify a User as the legitimate account holder. The 2FA login process differs from the standard login in the Control Panel, if a User decides to enable 2FA (https://cp.hexonet.net/cp2/downloads/2FA.pdf).
After termination of the business relationship, 1API will store personal information only in order to comply with its legal obligations, to resolve disputes or in cases where it needs to enforce its agreements.
Users can access their personal information, such as the address and contact information, at any time to correct, delete or amend any of the data shared with 1API. Access of personal User information is available by clicking on the “Customer Login” link at the top any 1API Website homepage. The account information is secure and is accessible by the password defined by the User or if the User has enabled Two-Factor-Authorization, a User defined password and auto-generated code by a Two-Factor-Authorization application. If a User needs further detail of the information 1API holds about them or their account, as well as, needing other assistance or if a User has questions about correcting or deleting information, they can contact 1API via email at support@1API.net.